Which of these shows effective communication with customers?

Empathizing with customer feelings signifies effective communication because it demonstrates an understanding and recognition of the customer's emotions and experiences. This approach helps build trust and rapport, allowing the customer to feel valued and heard. By acknowledging their feelings, a CSR can create a more positive interaction, making it easier to address the customer's concerns and ultimately leading to better customer satisfaction. This ability to relate to the customer on an emotional level is crucial in customer service, as it fosters a supportive environment where customers feel comfortable expressing their needs and questions.

The other options do not facilitate effective communication. Interrupting customers can lead to frustration and prevent them from fully explaining their issues, while rushing to finish the interaction can make a customer feel unimportant or dismissed. Additionally, using jargon and technical terms can create confusion and distance between the CSR and the customer, especially if the customer does not have the same level of understanding. Effective communication in customer service is about establishing a clear, respectful, and empathetic dialogue, which is best achieved by empathizing with the customer.